Vickerman Company Artificial Tree Warranty Information:
REGISTER YOUR VICKERMAN TREE
Vickerman Company collects product registration information for the sole purpose of contacting the purchaser in the event of a product notification or recall. Vickerman Company does not market to end users nor do they sell information to other companies.
Rotating Stand Warranties
Read safety instructions prior to assembly. ONLY USE with recommend tree height, pole size, and weight.
LIMITED WARRANTY ELECTRIC ROTATING STAND
Warranty
Vickerman Company warrants its product against manufacturer-only defects in material or workmanship for a seasonal warranty of 3 months. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
Item Specific Warranties:
A800007 - 1 year warranty
K129680 - 1 year warranty
PT190022 - 2 year warranty
Resolution
Should the Electric Rotating Stand fail within this period, Vickerman will, at Vickerman's option, either repair or replace the defective item free of charge. If warranty service is required, return the defective item along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code tag in the event warranty service is ever required. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Complete the information below and mail to Vickerman Company within thirty (30) days of purchase (or according to local laws).
At the discretion of Vickerman Company, you may either receive a replacement item or be instructed to ship the item prepaid to Vickerman Company for our inspection and determination and/ or possible repair. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
LIMITED 10YR CONSTRUCTION
For Unlit Artificial Christmas Trees with (excluding wood trunked trees) and other products with a 10-year construction warranty.
Vickerman warrants its trees against manufacturer-only defects in material or workmanship for a period of ten (10) years. Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
Manufacturer defective parts will be repaired or replaced–proof of purchase absolutely required. Tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear–in these cases, parts can be purchased at a reasonable fee plus shipping charges.
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
Warranty Service:
Send to:
Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606
LIMITED 10YR CONSTRUCTION, 3YR SEASONAL LIGHT WARRANTY
For incandescent light sets and other products with a 3 year seasonal light warranty.
For Artificial Christmas Trees with incandescent lights (excluding wood trunked trees) and other products with a 10 year construction and 3 year seasonal light warranty
Vickerman Company warrants these items against manufacturer-only defects in material or workmanship for a period of three (3) years from the date of purchase or 3,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original carton. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped viathe Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
Warranty Service:
Send to:
Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606
LIMITED 10YR CONSTRUCTION, 5YR SEASONAL LIGHT WARRANTY FOR GRAND TETON ARTIFICIAL TREES
Vickerman Company warrants these products against manufacturer-only defects in material or workmanship for a period of five years of Seasonal Use from the date of purchase or 3,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original cartons. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light string fail within this warranty period, Vickerman will, at Vickerman's option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part it will be shipped via the ground service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. When using tree outside all electrical connections must be protected from rain, snow, and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or fuses. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada).
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
Warranty Service:
Send to:
Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606
LIMITED 1YR SEASONAL WARRANTY
Vickerman Company warrants its products and lights against manufacturer only defects in material or workmanship for a period of one (1) year from the date of purchase or 1,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.
Replace bulbs as they burn out. Burned out bulbs shorten the life of the remaining bulbs. Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light strings fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective section of tree along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address, and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The tree is not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. The warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.
Warranty Service:
Send to:
Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606